Contact Support
For support inquiries, bug reports, or feature requests, please email us at [email protected]
We typically respond within 24-48 hours.
Frequently Asked Questions
How do I get Equipment Service Tool?
Equipment Service Tool is available on the App Store for $5.99. View full details or download now.
Which manufacturers are supported?
Equipment Service Tool supports fault codes for Allison, Bell, Bomag, Cummins, Deutz, Ghel, Hyundai, Mustang, Manitou, XCMG, Sakai, and more. We're continuously adding support for additional manufacturers.
When will Budget to 0 be available?
Budget to 0 is currently in development. Email us at [email protected] to be notified when it launches. Learn more about Budget to 0.
Is my data safe?
Absolutely! All data in our apps is stored locally on your device. We never transmit your information to external servers, and we have no access to your data. Your information stays completely private and under your control.
Do your apps require internet?
Equipment Service Tool and Budget to 0 work completely offline - perfect for field service in remote locations. NED Territory Map requires internet to load map data.
How do I backup my data?
Since all data is stored locally, back up your iPhone using iCloud or iTunes. This will preserve your app data along with all your other device information.
Can I use Equipment Service Tool on multiple devices?
Yes! Equipment Service Tool is a universal app that works on iPhone, iPad, and Mac (M1 or later). It also supports Family Sharing, allowing up to six family members to use the app.
How do I report a bug or request a feature?
Email us at [email protected] with details about the issue or feature request. We value your feedback and continuously work to improve our apps.
Troubleshooting
App Won't Open or Crashes
- Force-close the app and reopen it
- Restart your device
- Ensure you have the latest version from the App Store
- Check that you have sufficient storage space
- If problems persist, contact support
Fault Codes Not Found (Equipment Service Tool)
- Verify the manufacturer is supported
- Double-check the code format (SPN and FMI for J1939)
- Ensure you have the latest app update
- Contact us if you need codes for a specific manufacturer
Data Not Saving
- Ensure you have sufficient storage space
- Check app permissions in device settings
- Verify the app isn't being force-closed before saving
Still Need Help?
Contact us for additional support, bug reports, or feature requests
[email protected]We typically respond within 24-48 hours